Discover.Travel

Client: David Pearson
Client From: USA
Destinations Visited: Rio de Janeiro
Testimonial:

Dear Kalu Thanks for getting in touch again, and of course we will be only too pleased to give you feedback, on both email and the website. Can I start by thanking you for everything you did for us - we had a marvellous time in Brazil, and in Rio particularly of course. What an amazing city it truly is, and we were just so pleased we were able to find time to visit. Without your endless help and advice, before and during the visit (and thanks for sorting the airport return out for us as well), we may have been able to do it, but it would have been so difficult, and we were relaxed and content that everything would be in place for us. The suggestions you made for us about hotels, tours and transportation were all excellent, and the choice was very good, and took into consideration any personal requests. Advice on what to include, and what options might be available were always offered. Our questions were always answered, clearly and very very promptly, enabling us to consider what we wanted to do. Once we had made the decision that we wished to book, the procedure to do so was straightforward, and again advice when problems arose was good. The service was superb, to the extent where personal telephone calls to the UK ensured everything was to our liking and satisfaction. We would recommend your service without hesitation. If you need anything further, or for us to be more specific on anything, then please feel free to ask. If you wish to pass this email to your company and/or manager, then I would be delighted for you to do so. We will go onto the website and look to see what we can add to that for you as well. Do you have a postal mailing address? Finally, please find attached a photo we had taken in Rio, up at the Chinese Viewpoint - we think it is the best photo we have from our time there, and if you keep a booklet of your satisfied clients, we must be some of the happiest. Thanks Kalu, bless you for all your hard work, and who knows, one day if we get over to Sao Paulo, or you find your way to the UK .....!! with love David and Judy  

Client: Yvone Bamkin
Client From: N/A
Destinations Visited: Brazil
Testimonial:

Marilis - the part about the hotel rooms in Santiago - I explained a couple of times that we can only request adjoining rooms. Anyway, it sounds as if they had a wonderful time and pictures are coming., If there are some good ones - I will send them on to you. Thanks again for making me look good! Have a great Easter...... Hi Yvonne, Thanks for the welcome home note. It was nice to see our home and to settle back in. Where to begin with our trip of a life time? WOW! Everything was FANTASTICO. We couldn't tell you had never taken tours down to Chile before. From flying American Airlines to the drop off at the airport in Santiago on Sunday went like clock work. Very smooth. We had a nice mix of tour guides. Oscar a Chilean, gave us a taste of the chilean life in Santiago. What an amazingly peaceful, cultured, kind, city for being 6.6+ million large. Jorgen (a Danish fellow) gave us a European look at Chilean life he has been there 11 years. He gave us a fabulous tour of Pucon and obviously has relationship with the locals down there. Marcello our driver was very quiet but a wonderful strength and addition to our tour in Pucon. He also Took care of some misunderstandings at the Hotel in Pucon with rooms and meals that needed to be remedied. Then on the last day in Pucon we took a hike into a glacial lake with Sandra, a young Chilean woman with family that lives in Corvallis, OR. Sandra is going to send her 14 year old daughter up here for a year to study. We had lots to talk about. They were all versed and knowledgeable about the natural aspects of the landscape which was interesting. All the guides got on well with the boys, even our youngest who doesn't like to leave the comforts of his home warmed to all of them. Hotel Diego De Velazques was situated in down town Santiago near subway lines and buses. There were shopping malls,parks and street markets, and some great Restaurants near by. We really enjoyed this German restaurant we found. The hotel had a nice breakfast, capable and courteous hotel staff. Greg however was not happy with the two separate rooms we were in. Considering the age of the boys it would not be wise to leave them to themselves in a room separate from ours. He felt the tour provider in Santiago should have worked a bit on finding a hotel with connecting rooms available for family situations like ours. We were thrilled to have seen the final 4 NCAA basketball play- offs there on TV ESPN network! (It's the little things that make a place great) Yes and my team won. Any way back to the hotel. On arrival the hotel stored our bags but said they had no room for us until after 12 noon. We were tired and surprised by the hotels rigidness, but we didn't let it bother us. We left our bags in storage at the hotel, and explored the neighborhood our hotel was in. We had a blast looking around,especially when the boys saw a toy store. The 1/2 day tour was good we went to a home of a very rich Governor from the 1800's a fabulous house, due to lack of parking in Santiago we weren't able to stop at other museums (I guess Oscar didn't want to get out to take the subway) but we did go to a park that over looked S. and let the boys and me run around the top of the hill. Then he dropped us off at this huge mall in S. then we made our way home. We enjoyed exploring S. on our own as we became familiarized with the transportation system, it was very easy to use. Strangers were very helpful and more than eager to use there english language with us. Pucon was EXCELLENT in every way, we would stay there a whole week if we could next visit. I loved that the moon was out while we were there. Many evenings after the sun went down I took the boys out to the lake and played by the moon light on the beach. Jorgen our tour guide said next time you plan a trip for any one, book trips through hotels that you book people to stay at. Most reputable hotels especially in tourist destinations in Chile have Activity departments that schedule activities. It saves every one involved money and the tourist can get the most bang for their bucks. We picked up our rental car with out problems and took a drive to see our friends which was wonderful as well. While lost in the country side people were very helpful in directing us in the right direction. WE LOVE every thing about Chile. Our last day we lounged until 12 noon put our stuff in storage and headed out to Fantasiland an amusement park that entertained us up till 5 p.m. when we headed back to our hotel to be picked up by Oscar who stayed with us at the airport until we were checked in and through the gates. I think next time we will go for three weeks if we have the chance. Many thanks from our family to you for creating a FIRST CLASS family oriented holiday of a life time. It was so wonderful and relaxing not to have to worry about any aspect of our trip. You exceeded all our expectations in the planning of our trip.  

Client: Jami and Andrew Zakem
Client From: N/A
Destinations Visited: Brazil
Testimonial:

Hi Bianco,
?Thank you so much for providing us with such excellent service and helping us make our trip a true dream vacation. We will be sure to tell friends to use your services if they are planning a trip to Brazil. We really appreciate how well organized everything was, how responsive you were to our needs, and how closely you stayed in communication with us. Thank you for making it all go so smoothly.

Hotel de Praca in Trancoso: this is a beautiful and wonderful place to stay. Toca de Coruja in Pipa: This place is paradise. We LOVED staying here. We really loved our time in Brazil and hope we have the opportunity to return to see more of your country.

Thank you again for everything you did to make our trip so good.

All the best,

Jami